Cancellation Policy - The AC Wala

Cancellation Policy

Electronics

  • New electronics purchased from https://www.theacwala.com/ that didn’t start when they arrived, arrived in damaged condition, or are still in an unopened box can be returned for a full refund within 7 days of delivery.
  • ANHK INDIA ELECTRONICS PRIVATE LIMITED (THE AC WALA) may test products that are returned by customers because they didn’t start when they arrived and impose a customer fee equal to 20 percent of the product sales price if the customer misrepresents the condition of the product.
  • Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee based on the condition of the product.
  • New, used, and refurbished products purchased are subject to the returns policy.
  • Contact the manufacturer directly for product registration and warranty-related information.
  • Any cancellation within the dispatch period will not be charged a handling fee. Any cancellation, due to any reason, post dispatch will be charged a handling fee (if returned/ refunded).
  • All electronics on theacwala.com are only replaceable and not returnable products.
  • Cancellation penalty may be levied on orders. (if returned)

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